Privacy Policy

Effective Date: 5th June 2026Vale Matters is owned and operated by Social Impact Marketing Ltd (“we”), respects your privacy.Information We CollectWhen you complete our survey, we may collect:- Your responses to survey questions
- Information about the area you live in
- Any comments, opinions or suggestions you choose to provide
- Any photos or files you voluntarily uploadWe do not require you to provide your name, email address or phone number to complete the survey.How We Use Your InformationWe use survey responses to:- Understand local issues and community priorities
- Analyse trends and concerns raised by residents
- Inform future discussions and community engagement activities
- Create summaries of survey findingsSurvey responses may be used in aggregated or anonymised form when discussing local issues publicly.Sharing of Information- We do not sell your personal information.- We may publish summaries, statistics or anonymised comments from survey responses, but we will not intentionally publish personal information provided by respondents.Data StorageSurvey responses are stored using third-party platforms such as Tally and associated services used to manage survey responses.Facebook GroupIf you choose to join the Vale Matters Community Facebook Group, your participation will also be subject to Facebook's privacy policies and terms of service.Your RightsYou may request that we remove information you have submitted by contacting us and providing sufficient details to identify your submission.Contact
For privacy-related enquiries, please contact:
Vale Matters
Email: [email protected]